Clients


20
Mar 2012

Public relations laugh

A political party in Alberta launched its provincial election campaign by unveiling its new bus. As is popular with most political campaigns, the bus was wrapped to look like a gigantic billboard. But no one bothered to properly proof the final layout.

A photo of the party’s female leader was placed in a rather unfortunate position over the rear wheels of the bus.

After a day of negative attention and being laughed at, the party says it will replace the $10,000 wrap. That’s an expensive do-over.

(Edit: a week later, the party is still being laughed at.)

This is what you get for cutting corners and going cheap. Trying to save a few bucks by not hiring the best people is often an expensive lesson. Getting it right the first time is always the best bargain.

The photography used on this party’s web site is poorly composed, poorly edited, frequently out-of-focus and sometimes grossly over/under-exposed. Based on the EXIF data, most pictures were shot on cheap, amateur point-n-shoot cameras.

All of this proves that this political party couldn’t care less about its image, couldn’t be bothered to provide quality, informative photography for the voters, doesn’t understand the importance of photography as a communications tool, doesn’t understand good marketing, can’t be bothered with the details and obviously loves to cut corners wherever it can. How can this party be trusted to run a government?

Events, organizations and corporations need experienced, news photographers for their in-house coverage, web site and press releases. News photographers know how to properly advance a location because they know what makes a good picture and what doesn’t. They know how to create effective photos that enhance the message.

When corporate image and credibility are at stake, there’s never an excuse for cutting corners. Unless, of course, the company wants to be laughed at.

 




20
Mar 2012

Advertising or public relations

What’s the difference between advertising and public relations?

The short answer is:

Advertising is bought from a media outlet’s sales department.

Public relations is received free from a media outlet’s news department.

Guess which one has more credibility?

The long answer is:

Advertising requires the client to buy ad space. That client controls where, when and how often its message will be published. The client controls the exact look and wording of that message.

Advertising tries to get the consumer to take immediate action, (i.e. buy the product or service). Consumers recognize this and will always regard advertising with some skepticism.

Public relations is about the client trying to get free exposure for itself or its products. The client has no control over where, when or how its message will be published. It has no control over the message itself.

Public relations tries to inform the consumer about a company, a product or service. The consumer is not expected to take any immediate action. As such, consumers view public relations quite differently than a paid advertisement, especially when the information comes from an independent, third party such as a newspaper.

Still haven’t guessed which one earns the trust of consumers?

Public relations and press releases must contain real and timely news value. A media handout should not be an obvious ad or even a weakly-disguised ad. Having worked at a daily newspaper for 15 years, I know that ads-disguised-as-press-releases are very easy to spot and are instantly thrown out.

The best way to increase the chances of a press release being covered by the media and that the coverage is as large as possible is to include editorial photography with the press release.

The best photographer for public relations and press releases is one with direct press experience. Makes sense doesn’t it?

 




19
Mar 2012

How to save on business portraits

How to save money on business portraits:

  1. Go to a department store or grocery store photo studio and get their $29.95 special. While you’re there, you can also pick up some shampoo, socks, cereal or any other supplies that you might need. Sure, this will take a couple hours out of your work day but who doesn’t like to skip work?

  2. Have the lowest priced photographer on Craigslist come to your office to do the pictures. Hopefully, this $79 photographer will show up and won’t leave you stranded because they couldn’t get time off from their day job.

There’s no guarantee that these pictures will create the proper business image that you need or that the pictures will meet the technical standards required by media publications.

  3. Hire a professional commercial or corporate photographer. Trying to cut costs on your business image is usually a false economy. However, if the fee seems beyond your budget, ask about changing the production values.

Instead of the photographer bringing a background, studio lights and maybe an assistant, the photographer might be able to do the portraits without these.

Ambient light pictures won’t look the same as portraits done with studio lights and background. Depending on your situation, this can be good or bad.

Lower-production value does not mean a lower quality portrait. Just as much care and effort goes into an ambient light portrait as a studio-lit picture.

  4. Arrange for several colleagues to have their portraits done at the same time as yours. Most photographers offer volume discounts.

 




16
Mar 2012

Choosing a business portrait photographer

If you buy a cheap pair of shoes and they turn out to be uncomfortable, you stop wearing them. The money you paid for these shoes was wasted.

If you buy a better pair of shoes and you enjoy wearing them, you’ll wear these shoes often. Over the life of these shoes, the money you paid is inconsequential since the value received is high.

Business portrait photography is a common offering from corporate photographers. Here in Toronto, business portraits can range from $150 to over $1000. Even a price of $2000 (plus expenses) for a single portrait is not unheard of.

Why is there such a wide price range?

Price depends on picture usage, production values and photographer experience.

If you buy a cheap business portrait that you aren’t happy with or that has technical errors, then you’ll avoid using that picture. In such a case, the time and money you spent were wasted because the picture has little value.

The purpose of buying a high quality business portrait is to get a picture that you’re happy with and that you’re proud to use. In such a case, you’ll use the portrait every chance you get. Such a picture is a bargain since it has a high value.

Low-priced photographers need a high volume of customers to stay in business. This means churning out fast-n-cheap pictures usually with minimal value.

More expensive photographers have a lower volume of customers. This allows for more time and more service for each customer. This means better quality pictures with a higher value (i.e. pictures that you will use more often).

When choosing a business portrait photographer, remember that it’s not about what you pay, it’s about what you get.

 




11
Mar 2012

Terms of endearment

whattheduck.net

A common practice of professional photographers is to condition their work upon a set of Terms and Conditions. This is not new or unusual. Virtually all businesses have some sort of terms and conditions that govern their customer transactions.

For some businesses, their terms and conditions might be very simple, for example: “Cash only. No refunds.”

But for others, their terms and conditions can require a microscope and a law degree to read and understand. For example, look at an insurance policy or cellphone contract. My cellphone contract is ten pages(!) of eight-point type.

The purpose of a Terms and Conditions is to inform the photography client about such things as copyright ownership, picture usage, cancellation and postponement policies, reshoot policy, terms of payment and anything else that may apply to the particular job at hand.

The link to our general Terms and Conditions is listed under “Pages” over in the right-hand column. It’s important to remember that this page is for informational purposes only. Our Terms and Conditions is subject to change and it may vary from job to job, and from client to client.

A professional photographer will always include the applicable Terms and Conditions with every estimate and invoice.

While no one is endeared by having to read pages of “fine print”, it’s important for clients to understand the terms of doing business with a commercial photographer. If there are questions about any terms and conditions, ask the photographer.

 




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