For Customers

Connect The Dots

No Comments

Why doesn’t a newspaper do this:

For each online crossword, sudoku, or other daily quiz, that is correctly completed by a reader, (within a certain time period), the paper donates, say, $1 to a local charity. The chosen charity can change daily or weekly.

The daily quiz would be sponsored by an advertiser which will make the charitable donation. The advertiser’s logo and message would sit right next to the quiz. Fifteen minutes to do the quiz means 15 minutes of exposure to the ad.

How many readers will take the time to complete the daily quiz knowing that it will do some social good? Word-of-mouth will help this spread as readers get their friends to join in and help fund raise for a charity.
Continue reading →

Eyes Buy

No Comments

Our brain depends on still pictures. Even when reading text, our brain processes the text as pictures of the words our eyes see. Our eyes really are cameras, taking many, many pictures every second.

We shop with our eyes and, more importantly, we buy with our eyes. Sadly, we still pay with our wallets. This is why product appearance, the design of the store or office, the employees’ style of dress, the company web site and all other marketing efforts should work together to give customers the necessary visual information they need to make a purchasing decision.

This also means that many consumer decisions are emotion-based. Customers buy based on what they’re feeling and not necessarily on logic.
Continue reading →

Best of The Worst

No Comments

Do you like buying cheap stock photos? Take a look at iStockHell, from the makers of Clients from Hell. Not sure if photographers should be laughing or crying.

*Added Dec 19: The iStockHell site may be down or perhaps even gone. The site did mention that it had received complaints from iStock but was trying to work around them.

*Added: Sadly, the iStockHell site is gone.

 

Being Different

No Comments

“Performance artist” may be the best description for Chinese artist Li Wei. Although “crazy” could also be used.

Take a look at the mind-boggling photographs on his web site. (The site doesn’t seem to mention the name of the photographer(s).)

Aha! They’re all fake! Photoshopped pictures!

Actually, you might be surprised.

While several of the images were edited to erase the steel cables or ropes that supported the flying people, not all pictures were altered. Apparently, for a few high-air pictures, Wei just climbed up and did his thing.

Many of his floating head pictures have no digital magic whatsoever but they do use old centuries-old trickery. Some of the floating heads in the “Dream-Like Love” series must have been Photoshopped because there seems to be no other explanation.

The web site also has small videos which show some behind-the-scenes activity. In one video, while dangling from a 25th-floor ledge, Wei is suspended only by a rope handheld by two other guys.

While this work was done purely for the art, apparently Wei’s plan is to move into advertising. Do you think wildly different pictures like this might help get a business noticed?

Does corporate photography always have to be safe and boring? When should a business take a risk with its marketing photography?

 

A Monkey Could Do It

No Comments

A customer might ask: “Why does it cost so much? You just point the camera and push the button. Technology does all the rest. I bet even a monkey could do it.”

Well, apparently there is a monkey doing it. And, posting her pictures on her own Facebook page. And, Nonja the orangutan works very cheap.

No word yet if she’s available for editorial, commercial or corporate photography assignments. So working photographers can rest easy for now. :-)

When it comes to hiring a photographer, you get what you pay for. A professional photographer is not someone who knows how to push a button but rather they know when to push the button. A premium quality photograph gets its value not only from what it shows but also from what it doesn’t.

If your company’s photography needs don’t require experience or creativity, if your corporate image doesn’t matter, if your customers don’t care how your business communicates with them, then even a monkey could do it.

 

Cost of Digital Photography

No Comments

Who started this myth that digital photography is free or cheap?

Last week, two similar sounds passed by my ears:

(i) While chatting with a writer whom I haven’t seen in many years, he remarked that I must be happy with digital photography because it’s free.

(ii) After giving a quote to a potential client, he replied, “Why is it so expensive? You use a digital camera, right? It shouldn’t really cost anything.”

Photographers, feel free to make a loud and heavy moaning sound.

Continue reading →

Three wise men or three blind mice?

No Comments

There are currently four new cell phone companies about to start up in Canada. Three of them, DAVE, WIND and Public Mobile will be operating in the Toronto area. Let’s compare their marketing strategies to date.

Web sites:

DAVE is plain and boring and has no useful information. There’s no attempt at excitement and nothing whatsoever to engage the customer. The business image is “we’re cheap and boring.”

WIND is better. This company obviously knows the value of relationship building and is doing everything right in this regard. Unfortunately this site has but a couple of lousy photographs, there’s almost no useful information, and it seems to be trying too hard to be trendy. But at least these folks are thinking about customer engagement.

Public Mobile has some useful information for its customers. The site uses no photography but has some video with its executives. They do try to engage the customer through a blog where potential customers can get answers to their questions.
Continue reading →

css.php