corporate image

Picture This

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On this blog, I’ve repeatedly mentioned that a company should never use stock pictures for its business image or marketing. This applies to running a photography business as well.

There’s a commercial photographer here in Toronto whose web site uses cheap, stock pictures taken from other web sites. In a slideshow to showcase his “talent”, none of the pictures were shot by this photographer. None whatsoever. Through the magic of the Web, stock pictures are easily traceable back to their sources.

If a photographer has to use someone else’s pictures, what does that say about their own work?

Not only does this make the photographer look bad, but one might wonder if this is legal. Ontario’s Consumer Protection Act (14(2) s.3, 8, 14) seems to suggest it isn’t.

Using stock pictures in place of real corporate photography or other custom business photography always costs too much. It can harm a company’s reputation and even land the business on the wrong side of consumer laws.

“We used stock pictures to save a few dollars,” is not a legal defense.

 

How to fail at media handouts

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Earlier this week, a team of researchers at the Massachusetts Institute of Technology (MIT) Media Lab announced their development of an imaging system that can capture the equivalent of half a trillion pictures per second:

We have built an imaging solution that allows us to visualize propagation of light. The effective exposure time of each frame is two trillionths of a second and the resultant visualization depicts the movement of light at roughly half a trillion frames per second.

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Dim Bulb

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A photography article describes some tools that can be used to help get colour-correct photos. One such tool is the use of proper illumination for viewing prints.

I went to the website of a Florida-based company that was mentioned in that article and was deciding whether to purchase several of its $90 lamps. But before sending off a few hundred dollars, I looked at its About Us page. It was very obvious that something wasn’t right.

The About Us page yells, “Nice to meet you!” and then brags, “The truth is we’re a small company made up of real people – no drones here!” And right next to this statement, there’s a cheap, stock picture of anonymous people. (Available here, here and here).

If a company misrepresents its identity, can you trust what it says about its products?

Needless to say, I didn’t buy anything.

I don’t mean to pick on this one company because there are many other businesses, from small to international, that use cheap, anonymous, stock pictures for their business image. But it’s been proven that stock pictures push customers away; it makes them hide their wallets.

When a company uses stock pictures, it’s counterproductive. It fools no one but themselves.

 

Impression Management

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It’s said that you get only one chance to make a (good) first impression. One might think that no one would understand this more than a public relations agency.

Earlier today, I was browsing the web sites of a dozen Canadian public relations agencies. Eleven of these web sites not only failed to make a good first impression but they also failed to practice what these agencies preach to their own clients.

• Only three sites had pictures of their key employees. The portraits on one of these sites were amateurishly done: it’s painfully obvious that each person used whatever picture they had handy of themselves from snapshot to computer screenshot to out-of-focus cell phone photo.

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Monkeying Around

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One of the things commercial photographers complain about is the low barrier for entry into the photography business. Today, anyone and their cat can buy a digital camera and immediately call themselves a “professional photographer”.

The reason for this is technology. The hi-tech stuff packed inside today’s cameras is amazing. But technology is just a tool and not an end point. No one looks at a photo and exclaims, “Wow, look at that focus!” or “Gee, that picture has a great white balance!”
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Good purpose for corporate journalism

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This may be old news to some but ten months ago, public relations firm Edelman published its annual Goodpurpose survey that studies the relationship between consumer attitudes and corporate social purpose.

For those who are fans of the TV game show Jeopardy!, I’ll phrase it in the form of a question: How does a company’s community involvement affect consumer behaviour?

Some of the key findings from the survey:
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Fix your profile

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Business portrait, executive portrait, headshot, social media portrait or profile picture. No matter what you call it, a picture of yourself is important for your business. Really.

For social media, the most important picture is the author’s own portrait. For businesses, both small and large, having online portraits of key employees is very important. Really.

People trust what (and who) they can see more than what (and who) they can’t. A profile without a photo is like a day without sunshine. (Okay, I made up that last bit but hopefully you get my point).

From an Inc. Magazine article titled Fix Your Profile Picture:

Your profile picture is about branding you and the business you own. Are you handling it that way?

(. . .)

Invest the money in a professional photographer. Profile pictures are a booming sideline for many professional photographers. Hire one. It should cost about $200 depending on where you live and what you need specificially [sic].

(. . .)

Update your picture every couple of years.

 

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