pricing

Why not to lower prices in a poor economy

Architectural photographer Brad Feinknopf explains why photographers should not lower their prices in a slow economy:

Please, do not let a poor economy bring the industry of photography to its knees by merely bending to market pressure. (…) We, as architectural photographers, bring great value and please do recognize that! (…) we are assisting our clients to sell their wares, to generate new business, to help them win awards and sometimes, even get them published. Without architectural photography, the publications would merely be words, as would be the websites. They do need us and, believe it or not, most value what we do. We need to value it, too. Do not forget the value you bring and demand adequate compensation for that value.

– Brad Feinknopf

It’s worth reading his entire blog post to understand the clothing store analogy that he uses. Although he refers to architectural photographers, the analogy Feinknopf uses also applies to other professional photographers.

 

Penniless Canadians

Starting tomorrow on February 4, the Canadian Mint will no longer be distributing pennies. The once copper but now mostly steel coins will be taken out of circulation, melted down and the metal recycled. The last one-cent coins which were minted on May 4, 2012, cost 1.6¢ each to make.

After tomorrow, banks will not distribute pennies to their customers but the public can still use the pennies they have. Businesses which accept cash are being asked to change their pricing policy to accommodate our new “penny-less” world.
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Size doesn’t matter

A few days ago, a potential customer asked why a business portrait would cost $500 when the photo is just going to be used small on their web site.

In the 1990s and earlier, many companies had no issue paying hundreds of dollars, or more, for a business portrait. Back then, the cost to publish a brochure, annual report or other form of print marketing was relatively high. The cost for business portrait photography was only a small fraction of the total publishing cost.

Today, every company has a web site where the cost to publish is essentially free. This zero cost has made some folks think that corporate photography should also be very cheap. Their thinking is, “why should we pay hundreds or thousands of dollars for pictures that cost us nothing to publish?”
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It’s not the pictures

If one photographer quotes $150 for a business portrait and another photographer quotes $800, which of them will win the customer’s business? Despite the obvious price difference, it’s not obvious which photographer the customer will choose.

There are two types of customer: the price shopper and the value buyer. Although it’s common for some folks to alternate between the two, for example: be a price shopper when buying groceries and be a value buyer when shopping for clothes.

Some people will always choose the low-price option. These customers are price shoppers and they care only about cost. What they pay is more important than what they get.

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Nothing is better

Some photographers don’t understand the value of nothing.

Customer: I want to buy this $1,400 refrigerator. After you deliver it to my house and install it, I’ll pay you $200. How does that sound?

Store clerk: Our cost on that refrigerator is $800. If I accept your $200 then we’ll be losing $600 plus the expense of delivery and installation, and we won’t make any profit.

Customer: But isn’t $200 better than nothing?

Store clerk: Of course not. Forget it.

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Don’t get comfortable

If a photographer is comfortable with the prices they charge, then their pricing is too low.

A photographer should never set their prices based on what they would pay because the photographer is not the customer. Pricing should be determined by the value to the customer, not value to the photographer.

A customer’s willingness to pay hinges on their perception of value. Their perception is always different than the photographer’s.

The photographer sets the price and the customer sets the value.

If a customer decides that the value is equal or greater than the price, then they’ll invest in the photography services. For commercial and corporate photography, value is determined by the usage of the photography and the intended outcome of that usage.

Of course, to justify their prices, a photographer must always make sure their work creates value for the customer.

Once a professional photographer understands this concept, they’ll be comfortable with uncomfortable prices.

 

Photography pricing resources

Just a short list of a few resources for learning to price commercial photography. I’m not vouching for any of these. A photographer would be foolish to base their business practices on numbers from someone else’s web site. Use these for informational purposes and to help understand the underlying principles.

• The News Photographers Association of Canada Cost of Doing Business Calculator (CODB) is a good place to start. You may be quite surprised at what your CODB is.

• The Canadian Association of Professional Image Creators has a PDF listing suggested minimum usage fees (i.e. licensing fees only). Main page > Useful Resources > Resources > Reproduction Fee Schedule. The site has other useful information.

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